Prime PC shut their website down July 31, 2008. Anyone wishing to purchase a computer or components from Prime PC will only be able to in Japanese. They are no longer providing English support or English computers with English Operating Systems.
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All future purchases need to be made via http://dospara.co.jp in Japanese only.
If you have purchased a computer from Prime PC and bought an extended warranty, your warranty is still valid according to Prime PC information. If you have a problem, address your issue via email, or contact them via their site in Japanese. info@primepc.jp




